Terms & Conditions

Last Updated: January 2025

These Terms and Conditions ("Terms") govern your use of the Tridesgonn website and services. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Company Information

Business Name: Tridesgonn
Registered Address: 71 Jonathan Roads, Port Faye RM14 2LD, United Kingdom
Company Registration Number: 95103236
Contact Phone: +44 630 388 0445

2. Definitions

3. Acceptance of Terms

By accessing our website, making inquiries, placing orders, or renting equipment, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy.

If you do not agree with any part of these Terms, you must not use our website or services.

4. Equipment Rental Terms

4.1 Rental Agreements

All equipment rentals are subject to a rental agreement that specifies:

4.2 Rental Eligibility

To rent equipment, you must:

4.3 Rental Periods

Rental periods are calculated in daily, weekly, or monthly increments as specified in your rental agreement. The rental period begins when equipment leaves our facility and ends when equipment is returned and inspected.

Late returns will incur additional charges as specified in Section 4.6.

4.4 Equipment Condition and Inspection

All equipment is inspected before rental and must be returned in the same condition, accounting for normal wear and tear. You are responsible for inspecting equipment upon collection and reporting any defects immediately.

4.5 Security Deposits

We may require a security deposit for equipment rentals. Security deposits are refundable upon satisfactory return of equipment. Deposits may be withheld to cover:

4.6 Late Returns and Extensions

Equipment must be returned by the agreed return date and time. Late returns will be charged at 150% of the daily rental rate for each day or part thereof.

If you need to extend your rental period, you must contact us before the original return date. Extensions are subject to equipment availability and additional charges.

4.7 Cancellations

Rental cancellations made more than 48 hours before the rental start date will receive a full refund. Cancellations made within 48 hours may incur a cancellation fee of 50% of the rental value.

5. Equipment Purchase Terms

5.1 Product Information

We strive to ensure product descriptions, specifications, and pricing are accurate. However, we reserve the right to correct errors and update information without prior notice.

5.2 Pricing and Payment

All prices are quoted in British Pounds (GBP) and include VAT where applicable. We accept payment via:

Payment must be received in full before equipment dispatch unless alternative credit terms have been agreed in writing.

5.3 Order Acceptance

Receipt of an order does not constitute acceptance. We reserve the right to refuse or cancel orders at our discretion, including cases of:

5.4 Delivery

We offer delivery services throughout the United Kingdom. Delivery charges and timeframes will be confirmed at the time of order. We aim to deliver within specified timeframes but cannot guarantee exact delivery dates.

Risk of loss and title for purchased equipment passes to you upon delivery.

5.5 Warranties

New equipment purchases include manufacturer warranties. We will assist with warranty claims but are not responsible for manufacturer warranty terms or fulfillment.

Used equipment is sold "as is" unless otherwise specified. We provide honest descriptions of used equipment condition but cannot guarantee performance beyond the inspection period.

6. Customer Responsibilities

6.1 Equipment Care

When renting equipment, you agree to:

6.2 Prohibited Uses

You must not:

7. Liability and Insurance

7.1 Equipment Damage or Loss

You are responsible for the full replacement value of rented equipment in case of loss, theft, or damage beyond repair. For repairable damage, you are responsible for repair costs.

7.2 Insurance Requirements

For high-value equipment rentals, we may require proof of adequate insurance coverage. You are responsible for ensuring appropriate insurance is in place.

7.3 Limitation of Liability

To the fullest extent permitted by law:

7.4 Indemnification

You agree to indemnify and hold harmless Tridesgonn, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of rented or purchased equipment.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tridesgonn or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR. Please review our Privacy Policy for detailed information about how we handle your data.

10. Technical Support

We provide technical support and guidance for rented and purchased equipment. Support is provided during business hours (Monday-Friday, 09:00-18:00 UK time).

While we strive to provide helpful technical assistance, we cannot guarantee resolution of all technical issues and are not responsible for user error or misuse.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Your continued use of our services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms or for any other reason at our discretion.

Upon termination, your right to use our services will immediately cease, and you must return all rented equipment.

13. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or governmental actions.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Tridesgonn regarding use of our services.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Tridesgonn
71 Jonathan Roads
Port Faye RM14 2LD
United Kingdom
Phone: +44 630 388 0445
Company Registration: 95103236

19. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.